We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us immediately (email with photo or phone call) with details of the product and the defect. All returns must be within 30 days of purchase. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to item during shipment. We do not guarantee that we will receive our returned item. Item must be in returned in its original condition; 25% restocking fee charged.